Thank you for considering McLean County Orthopedics for employment. MCO is central Illinois’ premiere comprehensive orthopedic care facility. Our team of over 140 dedicated professionals are committed to the same goal. Improving the health and the lives of our patients.
Find our current openings below:
Admission Team Duties
- Preforms day-to day administrative functions and general office duties including to word processing, copying, filing, faxing, answering phones and data entry.
- Provides information to callers according to the Practices’ Policies and Procedures; transfers calls as needed, works with the call center to ensure adequate phone coverage at all times.
- Welcomes and greets patients and visitors in a manner that is helpful and friendly; determines purpose of visit and directs them to appropriate staff.
- Schedules appointments. Carefully screens patient info.
- Adheres to all Practice polices.
- Provide excellent customer service to all patients.
- Practices confidentiality and privacy protocols in accordance to Practice HIPAA requirements.
- Maintains patient waiting areas, files, and front desk areas in a manner that is organized and neat.
- Informs patients of any existing balance.
- Verifies method of payment for services and collects data and or payment as appropriate.
- Exercises problem solving and conflict resolution skills when handling patient complaints.
- Refers issues to appropriate staff.
- Performs other duties as may be required.
- Cooperative work attitude toward co-employees, management, patients, visitors, and physician
- Ability to promote favorable facility image with physicians, patients, hospitals, other physician offices, and general public
- Ability to make decisions and solve problems
- Work effectively as team member with physicians and other staff
- Ability to troubleshoot and problem solve.
- Understands the importance of maintaining confidentiality and HIPPA standards.
- Excellent customer service and interpersonal communication skills.
- Must be flexible in order to meet demands of changing needs.
- Well-developed written and verbal communication.
- High school diploma or GED certificate
Medical Scribe Duties
Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to:
- Patient medical history and physical exam.
- Procedures and treatments performed by healthcare professionals, including nurses and Physicians Assistants.
- Patient education and explanation of risks and benefits.
- Physician dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up.
- Entry of orders and appointment “ticklers” at physician directive.
- Prepare any other documents as requested by physician.
- Dictation/faxing/phone calls and clerical tasks.
- Identify and resolve mistakes or inconsistencies in medical documentation.
- Proofread and edit all physicians’ medical documents for accuracy, spelling, punctuation, and grammar.
- Collect, organize and catalog data for physician quality.
- Attend trainings on subjects such as information technology, legal documentation requirements, HIPAA and regulatory compliance, billing and coding.
Behaviors & Abilities Required
- Language skills- The ability to write routine reports and correspondence.
- Understanding of Medical Terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments.
- Strong Keyboarding
- Reasoning Ability
- Strong Computer Skills
- High school diploma or GED certificate
- Must be proficient in typing and good at spelling, punctuation, grammar and oral communications.
- Must be able to listen to complex medical information and summarize in a clear, complete, and concise fashion.
- Excellent English Composition skills required to generate professional, polished writing at a high rate of production.
- Ability to prepare and interpret charts and graphs.
- Ability to compute ratio and percent.
- Ability to apply common sense understanding and carry out instructions furnished in written, oral, or diagram form.
- Ability to apply logic and draw conclusions based on knowledge.
- Ability to refer to reference materials to problem solve.
- Ability to learn and use all functions of electronic medical records and transcription software.
- Accurate data entry.